Hardship & Collections Consultant
View Job- Company Westpac Group - View more jobs
- Location2150 Parramatta, NSW, AU
- Job TypePermanent
In your new role, you will be making outbound calls and taking inbound calls from customers across different product portfolios, aiming to recover overdue balances. You'll use various tools and methods, like negotiation and questioning skills, and you'll also provide or refer customers for hardship assistance or suggest they seek independent financial advice. It's all about showing empathy and emotional intelligence to help our customers maintain their relationship with the bank. […]
These are full-time, permanent positions based at Bedford Park, with hybrid working available after six months....
Yesterday from: careerone.com.au
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