Customer Service Assistant
View Job- Company AWP Australia Pty Ltd - View more jobs
- Location4000 Brisbane, QLD, AU
- Job TypePermanent
Reporting to the Team Leader, the role delivers exceptional service to all customers through the effective management of inbound and outbound telephone calls. Customer Service Assistants will be required to assess the caller’s needs and determine the most appropriate course of action or referral. […]
•Complete task note activity and incident data entry during each call to ensure reporting of cases is accurate and provides the business with required information on incidents per client.
•Provide effective follow through and end to end case management to ensure the customer’s enquiry is resolved effectively...
13 days ago from: careerone.com.au
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