Public Sector Customer Service - Disaster Season EOI  

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Description

Our team is currently accepting applications for full-time customer service call centre operators. In this role you will be responsible for taking inbound calls whilst providing exceptional first point of contact for Queenslanders affected by disaster events during Queensland's storm season. […]
Monday - Sunday roster 6am-10pm - weekends on rotation […]
Strong communication skills and proven experience in negotiation and managing difficult calls […]
Provide customers with optimal customer service including quality and timely decisions […]
Manage policies and procedures and meet Queensland legislative...

2 days ago from: careerone.com.au

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