Service Experience Team Leader
View Job- Company The Missing Link - View more jobs
- LocationArtarmon, NSW
- Job TypePermanent
We are seeking a Service Experience Team Leader based in Sydney or Melbourne to join our Service Desk Team. You will be a technical expert providing L1 support, deliver exceptional customer service and act as a mentor for Junior Engineers in your team. […]
Support your team of Junior Engineers in completing technical work and resolving incidents
Mentor your team to focus on first-call resolution and ensure superior ticket hygiene […]
Identify risks and communicate clearly the impacts to relevant stakeholders […]
Minimum 2-3 years’ IT Help Desk experience ideally in an MSP / Cloud provider environment...
More than 30 days ago from: workable.com
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