Are you looking for a Service Desk Officer opportunity within a dynamic and supportive team? Our government client is currently seeking experienced Service Desk Officers for a 12-month Adelaide CBD assignment, with the potential for extension. […]
THE ROLE | As a Service Desk Officer, you’ll be responsible for providing proactive first-level support for a wide range of ICT incidents and service requests. You will manage incoming enquiries via phone and email, document interactions accurately, escalate complex issues as needed, and work closely with internal teams to ensure timely resolution and...