At Koko Black, we don’t just make chocolate—we create exceptional experiences that delight the senses. As an Australian artisan chocolatier, we are committed to quality, creativity and heartfelt service across every customer touchpoint.
We are seeking a Customer Experience Agent who is passionate about people, service, and premium products. In this role, you’ll be the first point of contact for our customers, providing tailored support across a range of channels—from email and phone, to live chat and social media. This is a unique opportunity to represent a beloved brand while helping create moments...