Under the general direction of the Director of F&B, and within the limited of established InterContinental Hotels Group and local hotel policies and procedures, ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. […]
Ensure all food and beverage served is in accordance to brand standards and served at appropriate time and place […]
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary […]
Assist in ensuring training of Food & Beverage staff is carried out...