Your responsibilities will include overseeing and managing the iSMART operational requirements for the branch, identifying and resolving knowledge gaps within the team, and protecting the bank, colleagues, and customers from loss and risk. […]
You will play a crucial role in developing and growing the skills and capabilities of our Customer Service Officers, ensuring they meet their scorecard requirements, uphold our BOQ values, and deliver excellent service experiences. […]
Your background includes motivating and coaching a team to achieve excellence, managing risk and ensuring compliance with...