This role is responsible for the realisation of the future state customer experience for members, providers and agents. It defines superior customer experiences and participates in and drives the cross functional teams to deliver on that vision within our business unit. […]
The successful candidate will have experience in a similar role, working within a high performing, results-driven Products team. You are an advocate for a product-based mindset, customer centricity, collaborating with others and using data-driven insights.  […]
At nib, we recognise that some people may only apply when their...