The Customer Success Services (CSS) TAM Director is responsible for the Service Delivery aspects of the business within the Defence, National Security, and Federal Government portfolio, including customer satisfaction, employee development, team morale and performance, optimising the overall operation of the business, and attending to all administrative operational duties.
Manages designated territory. Ensures appropriate account strategy and delivery plans are established, managed, updated, and reviewed for all customers and contracts within assigned territory. Works collaboratively with account...