As our new Business Analyst, your role will be to assist in the transformation of our analytics and reporting capabilities. You will be tasked with automating existing processes, proactively identifying opportunities for improvement and promoting the democratisation of data and analytics capabilities. […]
Collaborate with cross-functional teams, including Finance & Operations to gather and analyse contact centre data, identify trends, patterns, and insights, and provide recommendations to support strategic decision-making […]
Advanced SQL coding experience with the ability to design and implement...