YOU | Bring your experience in ICT support and customer service to this exciting opportunity within a fast-paced government environment. Your positive attitude, strong communication skills, and ability to resolve issues efficiently will ensure your success in this role. You will also bring: […]
THE ROLE | As a Service Desk Officer, you’ll be responsible for providing proactive first-level support for a wide range of ICT incidents and service requests. You will manage incoming enquiries via phone and email, document interactions accurately, escalate complex issues as needed, and work closely with...