The Service Delivery Manager (SDM) leads a team of engineers managing the maintenance and repair of medical equipment. The role involves optimizing resources for integrated service delivery and customer experience within their allocated areas. In doing this the SDM will foster collaboration between sales, technical, support, and operational teams ensuring a seamless customer experience. The SDM is responsible for compliance with local laws, regulatory requirements, EHS, and quality policies, along with sharing best practices. The SDM manages operational costs and identifies cost-effective strategies...