We are seeking multiple experienced Customer Service Representatives to join a large NSW government organisation based in Lithgow. This role will be full time in the office (with a possibility from WFH but not guaranteed). […]
Deliver services in a professional manner in all customer interactions to create positive customer experiences and ensure customer satisfaction as a priority
Action customer complaints arising from complex agency transactions by ensuring they are accurately resolved.
Develop and maintain knowledge of organisational information resources and operating standards and practices...