We are seeking an experienced IT Service Delivery Manager to join our dynamic team and drive excellence in our IT service operations! The SDM will ensure the Information Technology Solutions and Service delivered meet the requirements of the VMCH staff. You will oversee the day-to-day operations the Service Desk implementing processes to manage problems and improve customer satisfaction ensuring SLA targets are met. […]
Your will be an experienced Service Delivery Manager with a proven track record leading and developing an ITSM service desk team. You will be skilled in managing service level agreements...