About the opportunity we’re on the lookout for Customer Service Representatives to join our Darwin team, playing part in delivering Kinetic IT’s award-winning customer service. You will be the first point of contact for our users seeking assistance over the phone or via email. […]
If you were here yesterday, these are some of the things you would be involved in providing exceptional customer service. Remotely troubleshooting and resolving technical issues. Logging jobs and escalating to cross-functional teams. Collaborating with other vendors and service providers. Publishing and reviewing knowledge...