Analysis of data and reporting to understand what behaviours are driving outcomes and anomalies in order to make necessary changes & recommendations. […]
Working with your team leaders to ensure they have the structure & guidance needed to bring their best performance possible – ensuring their values align with working in a unionised workforce, working within the confines of the current enterprise agreement. […]
Previous experience within a similar role which was a mix of operations & service delivery – it’s essential you understand how critical it is to have your field team performing at optimum...