Public Sector People are partnering with City of Parramatta to recruit for 2x Contact Centre Team Leaders. […]
Leading and guiding team of 14 - 42 customer service officer in handling customer inquiries regarding the project.
Actively lead, supervise, coach and develop Contact Centre staff to ensure all services are delivered to a high standard and to promote accountability and alignment towards achieving desired organisational outcomes.
Analysis of the project, management of profit & loss, and team financial analysis. […]
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