The Digital Support Technician responsible for providing comprehensive technical support to end-users, ensuring timely resolution of technical issues, and maintaining high levels of customer satisfaction. This role involves diagnosing and resolving a wide range of technical problems related to, hardware, software, network, collaboration, and other digital services. […]
Delivery of the support is virtual (Phone, Chat, Video) and in person at regional sites. The site visits are required to regional offices within the Group (Jemena/Zinfra) This is an operational role with strict adherence to ensure...