As a Customer Support Representative, you will be the first point of contact for all Internal and external customers enquiries relating to Komatsu parts sales, orders and deliveries.
A critical role in the business, you will ensure customers and stakeholders are kept informed of deliveries timelines and delays and work with various departments to understand and order the correct part for a large product catalogue.
The successful candidate will be working in a team of 10 experienced Customer Support Administrators to support approximately 38 branches across Australia.
For this role, we require someone...