As the Team Manager Collections in our Mortgage Help Centre you'll make an impact by: Guide, coach and lead the Collection Team and drive a continuous improvement environment whilst providing a high level of support, development and coaching to staff as required Create a high-performance team and culture, drive a high level of attention to detail and ensure all risks or shortcomings are identified with a "No surprises" team philosophy. […]
To review processes, identify root causes and recommend changes and controls and to deliver account reviews, silent call monitoring and process reviews Sharing...