Our client is an mid-sized organisation within the business services industry. This company is well-respected and has a large footprint, offering business services to a diverse array of clients. […]
Lead, mentor, and motivate the customer service team
Implement strategies to improve quality of service and productivity
Handle complex and escalated customer service issues […]
Coordinate with other departments to resolve issues
Prepare reports and analyse customer service data to improve processes
Ensure the highest level of customer service is consistently provided […]
A successful Customer Service...