Do you thrive on creating exceptional customer experiences and leading teams to success? We’re looking for an experienced leader to manage a growing customer support team within a fast-paced fintech transforming education finance across Australia. […]
Guide and develop a high-performing customer support team, ensuring outstanding service delivery.
Oversee customer inquiries across multiple channels, balancing efficiency and satisfaction.
Drive process improvements and operational excellence to enhance support strategies. […]
Handle escalations and complex issues, ensuring a seamless experience...