A rapidly growing company is seeking an experienced and dynamic Customer Service Manager responsible for leading a team of customer service agents, ensuring exceptional customer support, and driving team performance to meet company standards and legislation. This role requires excellent leadership skills, strong communication abilities, and a passion for delivering customer-centric service in the fast-paced industry. […]
Lead and manage a team of 17 customer service agents to ensure high-quality service and resolution of customer enquiries. […]
Set and communicate clear performance goals, ensuring...