Job Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. […]
How you'll make an impact Prepare short-term forecasting of customer demand utilising historical data and inputs from internal teams related to change activity Monitor call volumes and make appropriate recommendations to the Leadership Team to ensure optimal staffing levels Update and maintain accurate schedule data, action daily exceptions and ad-hoc stakeholder requests for schedule optimisation and reporting purposes Efficient scheduling and planning for...