This SA Government Department is based in the Adelaide CBD, and they are in the lookout for Service Desk Officer to join their team. […]
The ICT Service Desk Analyst handles Request and Incident Management to quickly restore normal operations or escalate issues to the appropriate teams. They contribute to improving Service Delivery operations and ensure efficient work practices to maximize ICT support services. […]
Strong interpersonal, written, and verbal communication skills to build collaborative relationships and deliver high-quality customer service to both technical and non-technical stakeholders...