As a Call Centre Customer Service Representative , you will be the first point of contact for customers seeking assistance with government services over the phone and through digital channels. Your main responsibility will be to provide high-quality support by resolving inquiries efficiently and delivering accurate information across a wide range of services. Whether customers are accessing essential services or navigating more complex processes, you'll play a vital role in ensuring a smooth and positive experience through professional and responsive call centre support. […]
Respond to customer...