Reporting to the General Manager, eCommerce, Digital Engagement and Loyalty, this newly created role has end-to-end ownership of MECCA’s loyalty strategy. Managing a significant P&L and influencing senior stakeholders across the organization, you will drive both commercial and customer outcomes across two key streams; The Beauty Loop Program – overseeing proposition, operations, and execution & Digital Customer Engagement (CRM) – leading the digital experience strategy, ensuring effective implementation across owned channels. […]
A key part of your role will be developing robust reporting frameworks...