The Member Services Team Leader is responsible for leading a dedicated team to deliver exceptional service to our members. This role focuses on guiding, supporting, and developing team members to ensure they meet performance targets and adhere to regulatory standards. Key responsibilities include Leadership and Development, Performance Management, Process Improvement, Regulatory Compliance, and Collaboration. […]
As the business develops, the position will continue to evolve and the incumbent is expected to adopt a flexible approach to work requirements and to undertake new or alternate duties...