Our Federal Government client provides support, services and information to a range of customers. In the role of Client Support Officer, you will provide phone-based and administrative assistance to provide the delivery of services.
The Role and Responsibilities answering telephone queries, checking eligibility, processing requests, preparing written correspondence and updating systems, liaising with internal and external stakeholders as required.
About you call centre experience within Government sector, Processing of invoices, Effective communication, Initiative, Problem solving skills, Attention...