The role of Manager is a daily team oversight, client escalation and client service delivery focused role. The Manager assists with achieving the service delivery of Fund Administration for Asset Manager, Life and Super fund clients.
They will have overall responsibility of ensuring all client deliverables are completed accurately and timely in accordance with SLA’s. The role acts as an escalation point for any daily issues when required. They oversee up to 9 fund accounting staff and have overall management for the individual team members, including performance review, on going training and career...