The primary function is to provide and deploy services as a Training Specialist to Samsung Electronics Australia The Training Specialist will be responsible for planning, organising and executing systems, processes and soft skills training for Samsung staff and associated Customer Service partners. […]
Take ownership of the planning, organising and executing training to members of Customer Service, Contact Centres, service networks, and store networks, as guided by the Customer Experience Manager. […]
Work with Team Leaders, State Service Managers, Operations Managers to assess training needs,...