As an Initiative Manager in our team you will be leading a team of 6 direct reports and will support the customer contact centre in effective execution of an operating model that delivers strong customer and business outcomes, against a balanced cost base. […]
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. […]
Overseeing the central engagement model for contact centres, ensuring the right decision makers and teams are engaged on change...