We are seeking a customer-focused Outbound Specialist to join our team. This position is primarily responsible for handling repair cases and customer communication while maintaining high standards of quality and functionality. The successful candidate will be responsible for communicating with customers regarding both warranty (non-paid) and non-warranty (paid) services, addressing various issues raised online, and ensuring effective communication with both customers and internal teams. […]
1. Process RMAs: Handle both warranty and non-warranty repair requests, ensuring accurate processing for...