This Government agency is seeking for a IT Support Officer to assist with BAU activities and provide 1st and/or 2nd level technical support. […]
Ability to troubleshoot Microsoft Office 365 ecosystem
Technical support of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC’s, printers, media and audio visual equipment and mobility;
Demonstrated experience in supporting, and tracking hardware, software and digital assets, including audiovisual equipment […]
Strong experience in 1st and/or 2nd level technical support in ITIL Helpdesk environment. […]
A good understanding of Microsoft...