A growing Managed Service Provider based in Darwin requires a Helpdesk Lead for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities. […]
Leading a team of 10x level 1 3 Helpdesk Engineers. Handling escalations, whilst mentoring and training Level 1 and Level 2 Support Engineers. Performing technical support for servers, network and hardware. Assisting with the delivery of infrastructure projects. Ensuring technical issues are resolved within SLAs in a...