As a Claims Manager, you are someone who can manage complex human behaviours through emotionally demanding calls including speaking with a vulnerable customer, delivering difficult news or taking a challenging call. If you are passionate about helping people, we want to hear from you!
Deliver Exceptional Service : Be the primary contact for property loss claims, guiding customers through policy entitlements and claims processes.
Empathetic Support : Proactively address customer needs, building trusted relationships and balancing customer and business outcomes. […]
Continuous Improvement : Contribute...