We are currently looking for an experienced IT Service Manager accountable for overseeing the strategic planning, management, and optimisation of IT services across CSPD. This role will meet the needs of the organisation through a focus on service excellence, user satisfaction and continual service improvement. […]
Establish and monitor performance metrics for IT services, conducting regular reviews to assess service levels, identify gaps and implement improvements […]
Lead the use of methodologies and tools for business process improvement and risk management, identifying solutions, assessing...