In our Operations Transformation practice we focus on addressing the issues that keep COOs and senior executives awake at night. We start right at the top, helping our clients implement their strategic vision with a clearly articulated business case, target operating model design and robust implementation plan. We get under the bonnet of every layer of an organisation, from improving citizen experience to the performance of the organisation, optimising day to day operations and service delivery. We also specialise in setting up and running large-scale, complex transformations, designing and implementing...