The primary focus is to lead a team of branch managers, fostering a high-performing, safety-focused culture across all locations. The Head of Operations ensures that all sites are optimised for efficiency, assets are processed in a timely manner, and customer commitments are consistently met or exceeded by achieving key performance indicators (KPIs).
This position also requires diligent management of the division’s budget and the application of continuous improvement methodologies to drive operational enhancements, elevate customer satisfaction, and align processes with industry best practices...