Reporting to the Front Office Manager, the Duty Manager will be an integral member of our hotel team. They will have a positive attitude, be a fantastic communicator, and a natural team player who has the ability to multitask and maintain a high level of attention to detail under pressure.
Ensure a high level of guest satisfaction
Positively manage guest and client concerns
Ensure all enquiries are handled promptly, professionally and in an engaging manner
Ensure the safety and security of the hotel at all times
Work a variety of shifts including morning and evening shifts, weekends and an occasional...