· Identify and correct any discrepancies in charges posted to guest folios and conference accounts. […]
· Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation […]
· Champions the winning ways culture within the hotel to ensure our people are consistently delivering positive guest experiences […]
· Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs. […]
In the absence of other...