At MyIntegra, Customer Service Specialists are primarily responsible for responding to customer enquires via phone, email, web chat and SMS in a professional, friendly and timely manner. The Customer Service Specialist demonstrates empathy and care, understanding the needs of the customer and is willing to go above and beyond to provide excellent customer service. Their responsibilities also include creating and maintaining excellent documentation and notes of all calls, questions, complaints and mailed enquiries and maintaining adequate records/documentation for audit and internal control purposes...