This opportunity arises from a large organisation in the automotive retail industry. With a national presence, the company boasts a steady growth and has a strong reputation for providing top-notch services and products to its customers. […]
Manage and inspire a high-performing contact centre team. […]
Develop and implement strategies to improve operational efficiency's.
Handle all escalated customer complaints and issues. […]
Proven experience in managing a contact centre or similar customer service team. […]
Strong problem-solving skills and ability to handle escalated customer issues. […]
The...