NAB Customer Service Advisor - Fraud & Scams
View Job- Company HAYS - View more jobs
- LocationMelbourne CBD, VIC, AU
- Job TypePermanent
At NAB, we are accountable, collaborative, and committed to creating exceptional experiences for our customers. As a Fraud Assist Advisor, youll play a vital role as the customer's first point of contact in minimising financial loss and providing proactive support to customers who have experienced fraud. Youll work in a fast-paced and dynamic environment, empowered by NABs strong culture of teamwork and innovation. What you'll do
Handling high-volume inbound calls to address fraud-related queries with empathy and urgency. Making outbound calls to notify customers of suspected fraudulent activity...
7 days ago from: careerone.com.au
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NAB Customer Service Advisor - Fraud & Scams
Hays - VIC - Melbourne CBD
Providing reassurance and solutions to victims of fraud, helping them regain confidence in their banking experience. Working with NAB’s fraud prevention teams to minimise financial losses for both the...