Quality Analyst - Customer Resolutions | Multiple Locations  

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Description

As a Quality Analyst in Customer Resolutions, you'll play a critical role in upholding our Quality Assurance framework, reviewing complaints files and providing insights that drive better customer outcomes. […]
The ability to analyse and assess compliance with relevant regulations and industry standards. (Banking and Finance industry desired) Ability to identify emerging issues, trends, and potential risks, with a proactive approach to escalation and resolution. […]
We offer flexible work options that put our people first and a hybrid model of minimum 60% on site attendance (as of July 1st) in...

21 days ago from: efinancialcareers.com.au

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